Privacy Policy
Last updated: August 2026
Chef’s Pride (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us when you visit chefspride.com.pk or place an order with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you browse our website or place an order, we may collect the following information:
- Your name, phone number, and email address
- Delivery and billing address
- Order history and the products you purchase
- Payment details necessary to process your order (handled securely by our payment/courier partners — we do not store your full card details)
- Basic technical information such as browser type and IP address, collected automatically for security and performance purposes
2. How We Use Your Information
We use the information we collect to:
- Process, pack, and deliver your orders
- Communicate with you about your order, including confirmations and delivery updates
- Respond to your questions, feedback, or complaints
- Improve our website, products, and customer experience
- Send occasional updates about new products or offers, where you have agreed to receive them
3. Cookies
Our website uses cookies to keep your cart contents saved, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some parts of the website — such as the shopping cart — may not work correctly without them.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We only share the information necessary to fulfil your order with trusted partners, including:
- Courier and delivery services, to deliver your order to your address
- Our website hosting provider, to securely store and operate our website
- Payment processors, where applicable, to complete your transaction
These partners are only given the information they need to perform their service and are expected to keep it secure.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. While we work hard to keep your data safe, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may contact us at any time to:
- Ask what personal information we hold about you
- Request a correction to inaccurate information
- Ask us to delete your information, where it is no longer needed for order or legal purposes
- Opt out of marketing messages at any time
7. Children’s Privacy
Our website and products are intended for a general audience and are not directed at children. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us at contact@chefspride.com.pk or +92-3259221601.